Privacy Policy

Introduction

At SoGood Tattoo Studio ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase or place an order
• Create an account on our website
• Subscribe to our newsletter or marketing communications
• Contact us with inquiries or feedback
• Participate in surveys, contests, or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through Square)
• Order history and purchase information
• Account credentials (username and password)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
• Analyze website usage and trends

Payment Processing

All payment transactions are processed securely through Square, Inc. We do not store or have access to your complete credit card information. Square maintains PCI DSS Level 1 compliance, the highest level of payment security certification.

For more information about how Square handles your payment information, please review Square's Privacy Policy at https://squareup.com/us/en/legal/general/privacy

How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, email service providers, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Types of Cookies We Use

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, shopping cart, and accessibility. You cannot opt-out of these cookies as the website would not work properly without them.
• Performance/Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Vercel Analytics to track page views, user sessions, and site performance. This helps us improve our website.
• Functionality Cookies: These cookies allow the website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personalized features.
• Authentication Cookies: These cookies are used to identify you when you log into your account and maintain your session.

Third-Party Cookies

In addition to our own cookies, we may use third-party cookies:

• Vercel Analytics: For website performance and usage analytics
• Square: For secure payment processing

Managing Cookies

You have the right to decide whether to accept or reject cookies. When you first visit our website, we will ask for your consent to use non-essential cookies. You can exercise your cookie preferences through our cookie consent banner.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

Cookie Duration

Cookies may be either "persistent" or "session" cookies:

• Session Cookies: These are temporary cookies that remain in your browser until you leave the website
• Persistent Cookies: These remain in your browser for a set period or until you manually delete them

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include encrypted data transmission (SSL/TLS), secure password protection, regular security assessments, and restricted access to personal information on a need-to-know basis.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to our facilities and service providers located around the world.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: